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Call

800-991-3706

email

Send us an Email

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Open the Map

 

Thank you!

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We’ll do our best to reply as soon as possible.

 

Have a wonderful day!

back to the contact details

 

How it works


Simple & secure

Welcome to the completely secure platform
for buyers and sellers of diamonds, jewelry & watches.

1

Browse

Browse through the IDNID Marketplace to select an item.

Once you find something of interest, simply click, “Add to Cart” to either continue shopping, or proceed to checkout. By proceeding to checkout, you will be directly connected to our secure payment page.

2

Purchase

Once you purchase an item, the seller has 7 business days to ship or deliver the item to IDNID.

Your payment will be held in escrow by IDNID until the item is received and authenticated by our team of expert gemologists.

3

Authenticate

You will receive a notification e-mail when the item you've purchased has been received by IDNID.

You will receive a second e-mail when the item has been authenticated. At that point, we will send the item to you and the mail the payment to the seller.

4

During the authentication process, if IDNID finds the item to be inconsistent with its description, you will be notified immediately and automatically issued a refund.

Please be aware that facilitating transactions with Buyers or Sellers outside of the secure IDNID platform may result in fraud.


Why choose us?

DELGATTO IDoNowIDont The RealReal True Facet Traditional Auction Houses
Options

Direct Offer and Marketplace

Marketplace only

Marketplace only

Auction Only

Third Party Appraisal

Included with Purchase

Who Determines Price?

Direct Offer (Us)

Marketplace- Seller (You)

The RealReal

True Facet

Auction House

Commission Fee

10-20%

30-45%

25%

25-35%

Direct Offer Option

Selling Process Timeframe

Direct Offer- Immediate

IDNID Marketplace-1-2 weeks on average

Typically takes 10-15 days just to have your item listed. This time doesn't include the sale of your item.

True Facet requires that you allow them 180 days to sell your item

Typically 3-4 month average

Accepted Items or Eligible Items

All types of jewelry, diamonds, watches

Contemp. signed pieces only and items < 10 years old.

Mainly branded/signed pieces

Typically very high end pieces only

Payment Timeframe For Seller

5-7 days after IDNID Marketplace verification or Immediate Payment Option

The RealReal processes payments ONLY on the 15th of every month for items sold from the first day through the last day of the previous month.

Payments are sent via check or PayPal on the 1st and 15th of the month

A month after items sells

Unprecedented value

Registration is Free

There is no charge for creating an account on IDNID. Buyers pay 2.5% commission on the agreed upon purchase price.

Far Below Retail

Typically buyers save between 40% to 70% off retail prices.

WE SHIP FULLY INSURED

I Do Now I Don't ships to buyers by UPS Standard Two-Day Service. That means there are no deliveries on Saturday or Sunday or to P.O. Boxes.

Not fully satisfied?

We guarantee the authencity of all merchandise bought and sold on our site. If you are not satsified with your purchase, IDNID will buy back the item based on the following criteria:

You return the item to I Do Now I Don't within seven days of receipt.

Our team of gemologists confirms that the item is the same piece that was originally sent and in identical condition.

Once the above criteria is met, IDNID will issue a one time site credit, valid for 30 days. This will be calculated as the purchase price minus a restocking fee. For example a purchase of $1000 will give you a $850 credit.

Register now!

It takes less than 60 seconds!

create an account

More information

More infos

FAQ


Online listing & Direct offer

1

Create Account

You need to create an account. Registering to list an item on our Marketplace is FREE. Only if the item is sold will you be charged a commission.
If you are not sure what price to list your piece for, you can request a suggested listing price: While listing, click the guaranteed offer box or email an expert IDNID buyer with a brief description at experts@del-gatto.com. One of our buyers will call you back with an estimate for your item(s).

2

List Your Item

Sellers will be given two estimates one for immediate payment, and another that is a suggested listing price for our online Marketplace, I Do Now I Don't. Once items have been listed, sellers can choose between the Direct Offer, Listing or combination of both.

If you choose to list, each new listing will automatically expire after 30 days. If your piece has not sold during the 30 day period, you can renew your listing FREE of charge.

3

Check Your E-Mail for Offers

Remember to regularly check your e-mail for offers or questions from prospective buyers.

As soon as your item(s) has sold on our Marketplace you will receive an email confirmation.

Please be aware that facilitating transactions with Buyers or Sellers outside of the secure IDNID platform may result in fraud.
4

Receive Payment

If you have already sent your item to our office, we will send you a check immediately. If you have listed your item(s) remotely, you have 7 days to ship them to us. As soon as the item arrives, and is verified for authentication, we will send you a check.

We only have ONE official mailing address:

I Do Now I Dont
16 East 52nd Street Suite 702
New York, NY 10022

Attain Higher Value & Receive Direct Offer

List Your Item now


Seller commissions

20%

Item sale price between

$500 - $5,000

18%

Item sale price between

$5,001 - $10,000

15%

Item sale price between

$10,001 - $50,000

10%

Item sale price

$50,000 +

25%

VIP Services

commissions


Why choose us?

DELGATTO IDoNowIDont The RealReal True Facet Traditional Auction Houses
Options

Direct Offer and Marketplace

Marketplace only

Marketplace only

Auction Only

Third Party Appraisal

Included with Purchase

Who Determines Price?

Direct Offer (Us)

Marketplace- Seller (You)

The RealReal

True Facet

Auction House

Commission Fee

10-20%

30-45%

25%

25-35%

Direct Offer Option

Selling Process Timeframe

Direct Offer- Immediate

IDNID Marketplace-1-2 weeks on average

Typically takes 10-15 days just to have your item listed. This time doesn't include the sale of your item.

True Facet requires that you allow them 180 days to sell your item

Typically 3-4 month average

Accepted Items or Eligible Items

All types of jewelry, diamonds, watches

Contemp. signed pieces only and items < 10 years old.

Mainly branded/signed pieces

Typically very high end pieces only

Payment Timeframe For Seller

5-7 days after IDNID Marketplace verification or Immediate Payment Option

The RealReal processes payments ONLY on the 15th of every month for items sold from the first day through the last day of the previous month.

Payments are sent via check or PayPal on the 1st and 15th of the month

A month after items sells

Unprecedented value

Listing is Free

There is no charge for listing your item on the IDNID Marketplace. Sellers pay a commission on the sale price only if the item is sold. If the item does not sell during the 30 day Marketplace cycle, you can re-list your item free of charge.

FAR BETTER THAN WHOLESALE

Typically sellers receive between 50-75% of the retail price for their item. Far better than retailers, Diamond or Jewelry Buyers, Auction Houses, or Pawn Shops can pay.

FULLY INSURED SHIP

We ship to buyers fully insured by UPS Two-Day Service. This also means no deliveries on Saturday or Sunday and delivery to P.O. Boxes.

“Enabling consumers to buy and sell diamond rings and other jewelry on the web, cutting out the middlemen and their markups.”

_WALLSTREET JOURNAL

Register now!

It takes less than 60 seconds!

create an account

More information

More infos

FAQ
Buyer

I can’t find what I’m looking for!

I have a special request.

I want you to manage the entire process.

I want experts to list for me.

Seller
Vip buyer

We are a full service jewelry concierge.
Our extensive wholesale network allows us to find what you are looking for at well below retail.
We go above and beyond to provide personalized attention and convenience.
Our entire process from start to finish is a completely stress free.

Request a vip shopper
Vip seller

Not to worry, we do it all. Our VIP sales team will provide free insured shipping, photography, cleaning your item, listing your item and managing all inquiries on our Marketplace — all at no additional cost. All concierge listings on the Marketplace are highlighted with a "crown" icon, which let our buyers know your item has already been authenticated. On average, our concierge listings sell twice as fast and our Marketplace is able to get you more value on your item than any other site.

Request vip sales


Why choose us?

DELGATTO IDoNowIDont The RealReal True Facet Traditional Auction Houses
Options

Direct Offer and Marketplace

Marketplace only

Marketplace only

Auction Only

Third Party Appraisal

Included with Purchase

Who Determines Price?

Direct Offer (Us)

Marketplace- Seller (You)

The RealReal

True Facet

Auction House

Commission Fee

10-20%

30-45%

25%

25-35%

Direct Offer Option

Selling Process Timeframe

Direct Offer- Immediate

IDNID Marketplace-1-2 weeks on average

Typically takes 10-15 days just to have your item listed. This time doesn't include the sale of your item.

True Facet requires that you allow them 180 days to sell your item

Typically 3-4 month average

Accepted Items or Eligible Items

All types of jewelry, diamonds, watches

Contemp. signed pieces only and items < 10 years old.

Mainly branded/signed pieces

Typically very high end pieces only

Payment Timeframe For Seller

5-7 days after IDNID Marketplace verification or Immediate Payment Option

The RealReal processes payments ONLY on the 15th of every month for items sold from the first day through the last day of the previous month.

Payments are sent via check or PayPal on the 1st and 15th of the month

A month after items sells

VIP services

Our expert concierges make listing or gifting hassle-free.

Register now!

It takes less than 60 seconds!

create an account

More information

More infos

FAQ


Still need help?

Call

800-991-3706

email

Send us an Email

visit

Open the Map